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Say Again in Aviation: ICAO Clarification Practice

Practise how to use “say again” in aviation when an instruction is unclear. Choose a response, study the scene and record your own clarification.

BRIEFING

How to ask for clarification in aviation English

Using “say again” in aviation helps you request a repeat, but an effective clarification also identifies the missing or doubtful part. If a heading is blocked, ask for the heading; if the addressee is unclear, confirm the full call sign. Repeat the understood part only when it helps the other person locate the problem.

Use concise radiotelephony when it fits, and plain English when the situation needs an explanation. Listen to the reply, check it against the situation and speak up again if the uncertainty remains. The aim is shared understanding, not a memorised script.

  1. Choose the response that targets the uncertainty.
  2. Study each scene and record a concise response.
  3. Compare the three models and listen to the words used to repair the exchange.
PRACTICE

Work through the exercise

0 done

PRACTICE 01

Choose the clearest repair

Each question identifies the part of the message that was lost or misunderstood.

Q1 You heard the call sign and level, but the heading was blocked. What do you ask?
Q2 A clearance may have been for a similar call sign. What is the best response?
Q3 A pilot read back a different level from the one you issued. As controller, what next?
Q4 You heard a taxi route except for the last taxiway. What should you request?
Q5 You hear a word you do not know in an unusual situation. What helps?
Q6 You requested a repeat, but the reply was blocked again. What should you do?

PRACTICE 02

Uncertain addressee

A flight crew faces an illuminated red stop bar at a holding point.

The examiner asks

Look at the picture. You heard a crossing instruction, but you are not sure whether the call sign was yours. What would you do and say?

Your taskDescribe the visible cue, request confirmation and explain when you would move.

Model answers

We are at the holding point, and I can see a red stop bar ahead. I heard a crossing instruction, but I am not sure it was for us. I will stay where we are and ask the controller to confirm the call sign and the clearance. I will check the stop bar and the answer with the other pilot before we move. I do not want to make a wrong crossing.

Notes for Level 4

Vocabulary
Simple operational words identify the stop bar, call sign and clearance.
Structure
Short clauses and a repeated “I will” make the sequence clear.
Interactions
The speaker asks for the missing addressee instead of guessing.

The aircraft is holding in front of an illuminated red stop bar. Since I could not identify the addressee, I would remain stopped and call: “Tower, Skyline two fife one, confirm that crossing clearance was for us.” I would listen to the reply and check it with the other pilot. Before moving, we would confirm both our clearance and the status of the stop bar.

Notes for Level 5

Vocabulary
“Addressee” and “illuminated stop bar” are precise.
Structure
A reason clause links the uncertainty to the action.
Interactions
The question targets the clearance and the reply is checked.

We are holding at a red stop bar, and the crossing call could have been intended for an aircraft with a similar call sign. I would keep the aircraft stationary and ask tower to confirm whether the clearance was for Skyline two fife one. Once we have a clear response, the crew can cross-check the clearance and the stop-bar indication before doing anything. The key is to settle the uncertainty, not to infer permission from a familiar-sounding call.

Notes for Level 6

Vocabulary
“Stationary”, “intended” and “cross-check” express the distinction precisely.
Fluency
The answer moves naturally from observation to uncertainty and action.
Comprehension
It recognises that the call might belong to another aircraft.
Which model answer was closest to yours?

PRACTICE 03

Missing vehicle location

A ground vehicle is stopped to the right of an aircraft on a taxiway.

The examiner asks

Look at the picture. Ground told you to hold because of a vehicle, but you missed its location. What would you say and why?

Your taskDescribe the visible vehicle, ask about the missing detail and avoid assuming it is the same vehicle.

Model answers

I can see a vehicle on the right side of the aircraft. Ground told us to hold, but I did not hear where the vehicle is. I will stay in position and say: “Ground, say again the location of the vehicle.” I can also tell the controller what I see. Maybe it is the same vehicle, but I need to make a good check before taxiing again.

Notes for Level 4

Vocabulary
Common words identify the vehicle and its position.
Structure
Mostly simple sentences; “make a good check” is understandable but imprecise.
Interactions
The missing location is requested directly.

There is a vehicle to the right of the aircraft, although I cannot be certain it is the one ground mentioned. I would hold position and ask: “Ground, say again the vehicle’s location.” Then I would report the vehicle we have in sight and listen for confirmation. I would not continue taxiing until the situation and the instruction were clear.

Notes for Level 5

Vocabulary
“In sight” and “hold position” are appropriate operational terms.
Structure
The contrast introduced by “although” separates observation from certainty.
Comprehension
The response addresses the missing location, not an unrelated instruction.

From the flight deck I can see a service vehicle off to the right, but the part of ground’s transmission giving its location was blocked. I would keep the aircraft stationary and request the location again, then tell the controller which vehicle we can see. It may be the vehicle they meant, but I would not treat that as established until we have checked. A short, specific exchange should resolve the discrepancy before we consider moving.

Notes for Level 6

Vocabulary
“Off to the right” and “discrepancy” distinguish sight from confirmation.
Fluency
The answer develops the uncertainty and proposed repair coherently.
Interactions
It seeks confirmation without leading the controller to an assumed answer.
Which model answer was closest to yours?

PRACTICE 04

Blocked heading near weather

A crew sees tall dark cloud build-ups ahead in flight.

The examiner asks

Look at the picture. You heard a heading instruction, but its last digits were blocked. What would you ask, and what would you tell the controller?

Your taskUse the visible weather in your explanation; do not invent a heading.

Model answers

I can see large dark clouds ahead of the aircraft. The controller gave us a heading, but I did not hear all the numbers. I will say: “Control, say again heading, Skyline two fife one.” I will tell the controller that we have clouds ahead and ask about a different direction if needed. I cannot use a heading when the numbers are not clear.

Notes for Level 4

Vocabulary
“Heading” and “clouds ahead” describe the immediate problem.
Structure
Short sentences give the reason and the next action.
Interactions
The exact missing part is requested without guessing digits.

There are significant cloud build-ups ahead, and the end of the assigned heading was blocked. I would ask control to say the heading again, using our full call sign. I would also report the weather ahead and, if we need to avoid it, request a suitable deviation. After the controller replies, I would read back the confirmed instruction and check it with the other pilot.

Notes for Level 5

Vocabulary
“Cloud build-ups”, “assigned heading” and “deviation” are specific.
Structure
Conditional language distinguishes a possible request from a clearance.
Pronunciation
Listen for a clearly separated full call sign and heading request.

The aircraft appears to be approaching a line of substantial cloud build-ups. I would not fill in the missing digits from context: I would ask control to repeat the heading and identify our aircraft in full. At the same time, I would describe the weather ahead and say if we need an amended route. Once we receive a clear response, I would read it back and check that it resolves both the heading uncertainty and our weather concern.

Notes for Level 6

Vocabulary
“Amended route” and “fill in the missing digits” convey the problem precisely.
Fluency
The response connects listening, weather and readback without losing the main issue.
Interactions
It checks whether the reply resolves both parts of the exchange.
Which model answer was closest to yours?

PRACTICE 05

Unidentified readback

Two unmarked aircraft are partly visible through mist from a control tower.

The examiner asks

Look at the picture. You are the controller. An aircraft read back an instruction, but its full call sign was blocked. How would you resolve this?

Your taskUse the scene to explain why you need a positive identification and what you would ask.

Model answers

I can see two aircraft in the mist, but they are not easy to see clearly. A pilot read back my instruction and I did not hear the full call sign. I will ask: “Station calling, say again your call sign.” When I hear the answer, I will check which aircraft is speaking. If the instruction is not clear, I will repeat it and listen to the new readback.

Notes for Level 4

Vocabulary
Basic words describe the mist, aircraft and readback.
Structure
The time sequence uses simple clauses and a conditional.
Interactions
The controller asks for identification and checks the reply.

Two aircraft are visible through the mist, but I cannot safely identify the station from the blocked readback. I would call: “Station calling, say again your call sign.” I would compare the answer with the aircraft I addressed, then correct or repeat the instruction as necessary. I would listen carefully to the next readback so that both the identity and instruction are clear.

Notes for Level 5

Vocabulary
“Blocked readback” and “identify the station” are precise.
Structure
Linked actions provide a clear sequence.
Comprehension
The problem is the identity of the responding station, not necessarily the instruction itself.

The mist leaves the aircraft only partly visible, and the call sign in the readback was masked. I would avoid matching the reply to an aircraft on the basis of expectation. Instead, I would ask the station to repeat its full call sign, compare that response with the instruction I issued and resolve any mismatch explicitly. If needed, I would restate the instruction to the intended aircraft and listen for a complete, correct readback.

Notes for Level 6

Vocabulary
“Masked”, “matching” and “resolve a mismatch” express the hearback problem.
Fluency
The account moves from evidence to a proportionate repair.
Interactions
It keeps identification and confirmation as separate steps.
Which model answer was closest to yours?

PRACTICE 06

Missing pressure setting

Rain streaks the windscreen of an aircraft waiting on an airfield.

The examiner asks

Look at the picture. You heard that the runway may change, but the pressure setting was blocked. What would you ask and how would you check the answer?

Your taskDescribe the weather you can see, request the missing setting and explain the check.

Model answers

It is raining and the airfield looks wet. The controller said the runway may change, but I did not hear the pressure setting. I will ask: “Approach, say again QNH, Fastair tree one eight.” I will listen to all the numbers and repeat them back. Then I will check the setting with the other pilot and listen for any more information about the runway.

Notes for Level 4

Vocabulary
“Runway”, “pressure setting” and “QNH” are understood.
Structure
The answer follows a simple sequence with some repetition.
Interactions
The pilot requests the missing value and reads the answer back.

Rain is reducing the view from the flight deck, and I missed the QNH in the transmission about a possible runway change. I would ask approach to repeat the QNH, listen to each digit and read it back with our call sign. The other pilot and I would cross-check the setting. I would also confirm the runway separately if the controller’s message left that uncertain.

Notes for Level 5

Vocabulary
“Cross-check” and “pressure setting” distinguish the operational checks.
Structure
The conditional covers an additional uncertainty without assuming it exists.
Pronunciation
Listen for each QNH digit and the full call sign spoken distinctly.

The crew is looking through a rain-streaked windscreen, while the transmission mentions a possible runway change. Since the QNH was blocked, I would ask for that value specifically rather than reconstruct it from an earlier report. I would read the repeated digits back, cross-check the setting in the cockpit and clarify the runway as a separate point if necessary. A possible change is not, by itself, a confirmed new clearance.

Notes for Level 6

Vocabulary
“Reconstruct”, “cross-check” and “confirmed clearance” add precision.
Fluency
The explanation keeps the pressure setting and runway change distinct.
Comprehension
It does not turn a possible change into an instruction.
Which model answer was closest to yours?

PRACTICE 07

Unclear ground message

A ground handler signals with crossed arms ahead of an aircraft and tug.

The examiner asks

Look at the picture. You are the pilot and the ground crew message was partly blocked. How would you clarify what is happening and communicate with ATC?

Your taskDescribe the visible signal, seek a clear answer from ground crew and keep ATC informed.

Model answers

I can see a ground handler in front of the aircraft with crossed arms. There is a tug near the aircraft. The ground message was not clear, so I will keep the aircraft stopped and ask the ground crew to say again. I will ask if there is a problem with the pushback. I will also tell ground control that we are stopped and waiting for clarification.

Notes for Level 4

Vocabulary
Simple terms name the ground handler, tug and pushback.
Structure
Short sentences describe what is visible and what the pilot will do.
Interactions
The speaker asks for a repeat and informs the controller.

A ground handler is signalling ahead of the aircraft, and a tug is nearby. Because part of the ground crew’s message was blocked, I would keep the aircraft stationary and ask them to repeat the problem and confirm what they need us to do. I would advise ground control that pushback is delayed while we clarify the situation, then provide an update when we know more.

Notes for Level 5

Vocabulary
“Stationary”, “signalling” and “pushback is delayed” are precise.
Structure
A reason clause explains the decision before the communication steps.
Comprehension
The response distinguishes the visible signal from the missing message.

The handler ahead has crossed arms raised, with a tug alongside, but I cannot tell from the picture what prompted the signal. I would remain stopped, ask the ground crew to repeat the blocked part and confirm whether they need any action from us. I would also tell ground control that we are holding while the situation is checked, and give an update once the ground crew has explained the issue. I would not invent a cause to fill the gap.

Notes for Level 6

Vocabulary
“Prompted the signal” and “holding while the situation is checked” are nuanced.
Fluency
The answer develops observation, uncertainty and coordination naturally.
Interactions
It requests the missing information from the appropriate people and keeps ATC informed.
Which model answer was closest to yours?

Check your answers and compare your speaking with the model, then see your practice debrief.

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FAQ

Common questions

When should you use say again in aviation?

Use “say again” to request a repeat when a transmission or a specific part was not understood. If possible, name the missing part, such as the heading, so the other speaker knows what to repeat.

What is ICAO clarification practice?

It is practice in recognising a gap or misunderstanding, asking a specific question and checking the reply. These fictional tasks exercise plain language and radio communication in aviation situations.

What is the difference between “say again” and “confirm”?

“Say again” asks for a repetition. “Confirm” checks whether an understood detail or interpretation is correct. Use whichever addresses the uncertainty in the exchange.

How do I clarify a clearance intended for a similar call sign?

Give your complete call sign and ask whether the clearance was for your aircraft. Wait for a clear answer, then read back the applicable instruction rather than assuming the addressee.

Does a model answer determine my ICAO level?

No. The models are practice comparisons. Pronunciation, Structure, Vocabulary, Fluency, Comprehension and Interactions are rated in an assessment; a single written response is not a level result.